RTW Health Services New York Upper East Side


All insurance plans accepted

The HRSA COVID-19 Uninsured Program will stop accepting claims for testing and treatment effective March 22, 2022, at 11:59 p.m. EST. Unfortunately, RTW can no longer offer no-cost testing for uninsured patients.

However, RTW is welcoming uninsured patients at this time.

We provide affordable cash pay options for testing at our sites and have reduced fees in order to support our community.


New York Upper East Side

  • We accept all Insurance plans for patients of all ages!
  • No co-pay or out-of-pocket cost for those who provide current insurance information.
  • Contact us [email protected] or call us at ‪(646) 969-3136 with any questions‬‬
  • Evaluation by RTW Health Services trained medical providers
Monday 10:00 AM - 4:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 8:00 AM - 3:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 4:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed



I want to get tested, but I have a few questions...

Walk-in testing at RTW Health Services offers RT-PCR nasal swab testing for COVID-19 to determine if COVID-19 is currently present.

You do not need an appointment and no pre-registration is required, although it is encouraged to save you time. Please have your I.D. / driver's license and insurance information (if you have insurance) ready when it's your turn.

You do not need a prescription or referral from your doctor.

Patients with health insurance should not have any out-of-pocket costs, but should check with their health plan to confirm prior to testing. Please bring your health insurance card.

I #GOTTESTED...Now what do I do?

Results typically come back in 24 Hours! Be patient and if you have symptoms, please self-isolate while you wait on your results.

Please email [email protected] if you have not received your results after 48 hours. Include your name, DOB, and the date that you were tested.

If the results return with a negative (not detected), it is highly unlikely that you have COVID-19. Several respiratory viruses can cause symptoms like yours, including the common cold or the flu.

If you were tested because you were exposed to a household contact with COVID-19, you should still quarantine yourself for a period of 14 days and monitor for symptoms.

The 14-day quarantine period begins once your affected household contact is isolated. If you are unable to quarantine yourself from your affected household contact, the 14-day quarantine period begins when the patient meets criteria to break isolation.

If your test result was positive (detected), this means the novel coronavirus (SARS-CoV-2) that causes COVID-19 was present in your test sample. Treatment of COVID-19 does not require an antibiotic. If your symptoms are generally mild and stable, please isolate yourself at home. If it becomes difficult to breathe, contact your doctor as soon as possible.

Per current CDC Guidelines, you should isolate yourself:
For a minimum of 10 days and
At least 24 hours have passed since your last fever without the use of fever-reducing medications and
All other symptoms have improved

Stay home except to get medical care.

Do not go to work, school, or public areas. Avoid using public transportation, ridesharing, or taxis.

Separate yourself from other people in your home as much as possible.

Stay in a specific room and away from other people in your home as much as possible. Use a separate bathroom if possible.

Clean your hands often.

Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, clean your hands with an alcohol-based hand sanitizer that contains at least 60% alcohol, covering all surfaces of your hands and rubbing them together until they feel dry. Avoid touching your eyes, nose and mouth with unwashed hands.

Do not share household items with other people in your home.

This includes sharing dishes, drinking glasses, cups, eating utensils, towels or bedding. After using these items, they should be washed thoroughly with soap and water.

Cover your coughs and sneezes with a tissue, mask or the inside of your elbow.

Throw used tissues in a lined trash can; immediately wash your hands with soap and water for at least 20 seconds or clean your hands with an alcohol-based hand sanitizer that contains at least 60% alcohol. Soap and water should be used if hands are visibly dirty.

When seeking care at a healthcare facility:

  • Seek prompt medical attention if your illness is worsening (e.g., difficulty breathing).
  • When possible, call the healthcare provider before arriving.
  • Put on a facemask before you enter the facility.
    If possible, put on a facemask before the ambulance or paramedics arrive.
  • These steps will help the healthcare provider's office prevent other people from getting infected or exposed.

Detailed information about these steps can be found on the Centers for Disease Control and Prevention's website.

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